Illumina products are designed to work for all skin types — including dry, oily, combination, and sensitive skin. Each formula is made with clinically studied and proven ingredients that support healthy, balanced skin without irritation. Whether your goal is hydration, brightening, or anti-aging, you can feel confident that every Illumina product is formulated to deliver visible results safely and effectively for your unique complexion.

• Rewind: apply Rewind to clean, dry skin morning and evening. Use 2-3 drops and gently dab and smooth over into skin. Allow 30 seconds for absorption before applying other products. (can be paired with Revive)
• Revive: Apply 2-3 drops to clean skin, wait 30 seconds. (can be paired with Rewind)
• Restore: Mix 1 scoop with 8 oz water. Take daily.
• Renew: Apply generous amounts to the Chest, Neck, and Arms dailiy.

Yes. Illumina products are made with clinically tested, science-backed ingredients proven to be gentle and effective for all skin types, including sensitive skin. Each formula is carefully balanced to deliver visible results without harsh irritants or unnecessary additives.

If you have particularly reactive or delicate skin, we recommend performing a patch test before full application. Simply apply a small amount of the product to a discreet area (such as the inside of your wrist or behind your ear) and wait 24 hours to check for any irritation. This ensures your skin feels completely comfortable with the formula.

To perform a patch test, apply a small amount of the product to a discreet area of skin — such as the inside of your wrist or just behind your ear. Leave it on for 24 hours and observe for any signs of redness, itching, or irritation. If no reaction occurs, it’s safe to begin using the product as directed. This simple step helps ensure your skin is comfortable with new formulations, especially if you have sensitive or reactive skin.

Yes. Illumina products are formulated to work synergistically, enhancing results when used together as part of a daily routine. Each product serves a unique purpose — from renewal and hydration to protection and repair — and can be layered safely and effectively for optimal skin health and visible results.

For best results, follow our recommended usage guides or refer to the “How do I incorporate your products into my routine?” section below.

• Rewind:
• AM: Cleanser → Rewind → Moisturizer → SPF
• PM: Cleanser → Rewind → Retinol or Retinoid → Night Cream

• Revive:
• AM only: Cleanser → Rewind → Revive → Moisturizer → SPF

• Restore:
• AM only: Restore (mix with water) → Cleanser → Rewind → Revive → Moisturizer → SPF

• Renew:
• PM only: Cleanser → Rewind → Renew → Moisturizer or Night Cream for Neck, Chest, and Arms.

Most users begin to see and feel improvements within the first few weeks of consistent use. Your skin’s exact response may vary based on your unique skin type and routine. Illumina products are made with clinically tested, science-backed ingredients that deliver both immediate benefits (like hydration and smoother texture) and long-term results with continued use — including improved tone, firmness, and overall radiance.

For best results, use your Illumina products consistently, morning and night, as part of your daily skincare routine.

Yes — Rewind can be safely used with retinol or retinoid products as part of your evening routine. Rewind helps prep and balance the skin, supporting hydration and barrier strength, which can actually help reduce dryness or irritation sometimes caused by retinol use.

For best results, apply Rewind first after cleansing, allow it to fully absorb, then follow with your retinol or retinoid, and finish with a night cream or moisturizer. If you’re new to retinol, start by alternating nights and increase frequency as your skin builds tolerance.

Illumina products are exclusively available through our official website at TryIllumina.com. This ensures you receive authentic, fresh products directly from our trusted source.

We may expand to additional authorized marketplaces in the future, but for now, TryIllumina.com is the only official place to purchase genuine Illumina skincare.

All Illumina products are manufactured in the USA in an FDA-registered facility using globally sourced ingredients. Every ingredient is carefully vetted for quality, purity, and safety, ensuring that each formula meets the highest standards of excellence and consistency.

We want you to love your Illumina products. That’s why we offer a 90-day return policy, subject to the Terms & Conditions of Sale. If you’re not completely satisfied, please email [email protected] for assistance or to begin the return process.

Once your order ships, you’ll receive a tracking number via email that allows you to follow your package every step of the way. Illumina also sends automated updates — including “Shipped,” “Out for Delivery,” and “Delivered” notifications — so you’ll always know your order’s status.

For general product inquiries or customer support, please email [email protected]. Our team is happy to assist with questions about products, orders, or your skincare routine.

Most orders are sent to fulfillment within 24 hours and typically ship within 1–2 business days. Total delivery time is usually 3–6 days, depending on order volume and destination. You’ll receive tracking updates via email once your order ships.

You can check your order status anytime using the tracking link sent to your email once your order ships. Illumina also provides real-time updates, including “Shipped,” “Out for Delivery,” and “Delivered” notifications.

If you need additional assistance or have questions about your order, please email [email protected] — our team is happy to help.

At this time, Illumina products are only available for shipment within the United States. We plan to expand international shipping options in the future — please check back soon for updates.